/10
★★★★★
auf 8763 Noten veröffentlichte
★★★★★
auf 8763 Noten veröffentlichte
Letzte negative Kundenrezensionen
1
/5
★☆☆☆☆
Paket erhalten, aber auf Höhe des Sockels beschädigt....Stecken nicht möglich, da c Bruch
Laetitia D.
Am
nach einem Kauf vom 26/12/2020
Übersetzte Rezension
Antwort von Pictyourlamp.com
Am
Hello, We are sorry for this inconvenience. After researching the e-mail exchanges you had with our customer service, I see that we sent you a replacement base as soon as you reported your problem.
A little adaptation of your opinion would have made us happy 😉
I hope you were satisfied with your lamp, I wish you a good day and see you soon on Lampephoto.fr
Best wishes,
Thomas from Lampephoto.fr
A little adaptation of your opinion would have made us happy 😉
I hope you were satisfied with your lamp, I wish you a good day and see you soon on Lampephoto.fr
Best wishes,
Thomas from Lampephoto.fr
1
/5
★☆☆☆☆
Sehr unzufrieden
Audrey V.
Am
nach einem Kauf vom 03/12/2019
Übersetzte Rezension
Antwort von Pictyourlamp.com
Am
Hello,
You ordered a lamp with a basic base. After receiving it, you told us that you made a mistake and that you wanted a clock base instead. The plate you ordered is not compatible with a clock base, so we can not offer you an exchange of base. We have offered you a commercial gesture, however we have not had any feedback from you. If we can do anything to improve your satisfaction, we remain at your service by email.
Sincerely,
Thomas from Lampephoto.fr
You ordered a lamp with a basic base. After receiving it, you told us that you made a mistake and that you wanted a clock base instead. The plate you ordered is not compatible with a clock base, so we can not offer you an exchange of base. We have offered you a commercial gesture, however we have not had any feedback from you. If we can do anything to improve your satisfaction, we remain at your service by email.
Sincerely,
Thomas from Lampephoto.fr